Order Timeline: Your quotation should include an estimate on how many business days it will take to produce your order. The estimated ready-by-date is calculated from the date you approve your artwork proofs (approval cut-off deadline is before 10:00am Pacific Standard Time on any regular business day). The approval date is "Day Zero" of the timeline and you count forward from there to determine when the order should be complete.

*Standard Turn-Times For Replication - up to 10,000 units:

» Bulk discs: 5-7 business days
» Discs in standard unprinted sleeves: 7 business days
» Discs in jewel cases with printed paper inserts: 10 business days
» Discs in library cases with printed paper inserts: 10 business days
» Discs in custom printed sleeves or disc jackets: 15 business days
» Discs in digipak: 15 business days

*Standard Turn-Times For Duplication - up to 200 units:

» 3 to 5 business days

*All quoted turn-times are based on business days AFTER approval of proofs. Every effort will be made to fill orders within the timeline quoted at the outset of the project, however, quoted ready-by-dates are to be considered as estimates only and are not guaranteed.

• Item 1: Quote

All orders should start with a Quotation because it's important for order details and pricing to be confirmed before anything else takes place. You can submit an automated web-quote request or you can contact one of our Sales Representatives directly by e-mail or telephone.

• Item 2: 'New Project' Order Forms 

	Order Forms for short-run DUPLICATION (up to 200 units) - download
	Order Forms for REPLICATION (300+ units) - download

Complete all applicable information on the orders forms, then print, sign and date them. If you have a Precision Disc Quotation or correspondence that pertains to special arrangements or instructions about your order, please include copies when you submit your Project Order Forms.
 

• Item 3: The Content Master 

Your master (and back-up copy) must be supplied to us in 'final form' - this means that you have reviewed your masters thoroughly and confirm that they perform exactly as desired. Always keep your own copy for back-up and safe keeping. Additional important information on supplying your content master can be found on our disc specifications page.
 

• Item 4: Artwork Files

Artwork issues are the #1 reason for delays and potential extra charges throughout the CD/DVD manufacturing industry. Your artwork files must be supplied to us in 'final form' - this means that you have supplied your designs on Precision Disc design templates and that your designs conform to our artwork specifications.

Important: If your order is a "RUSH" it is critical that your artwork is supplied to specifications. Any delays will jeopardize your delivery date. If your order is a "RUSH" your electronic proofs must be approved no later than ONE business day after we have sent them. Requirement for modifications or changes after receipt of proofs will jeopardize your delivery date. 
 

• Item 5: Payment

Precision Disc's standard payment terms are: Minimum 50% downpayment with the balance owing paid in full prior to the release of goods. Credit terms are only available upon prior application and approval.
 

• Item 6: Supplying Your Production Assets

Step 1: Fax your completed order forms to 604.530.2909 or supply them to us 
           with your Masters.
 
Step 2: Clearly identify your Master discs with the title 'Master' and include your
           Name, Phone #, and Job # on the discs.
 
Step 3: Zip or Stuff your artwork files and title it with your Job#. Upload the 
           archive to our FTP - or - supply your artwork to us on its own CDR. If 
           sending a CDR you must clearly identify the disc with the title 'Artwork' and
           include your Name, Phone #, and Job # on the disc.
 
Step 4: Provide payment. If you are paying by credit card but cannot do so in 
           person please complete Page 4 of the Project Order Forms.
 
Step 5: Package up all your Assets in a manner that will protect them from
           damage during shipping, and send them to us. We recommend you use a 
           courier so you can track the shipment. If you are sending your Assets 
           from the United States (we are in Canada) you must declare the value of 
           the package to be LESS than $10 or a Customs Duty must be paid. Note: 
           We will not accept any shipments that require C.O.D. or Customs/Duty 
           payments.
           
           Ship To:
           Precision Disc Manufacturing Corp.
           Unit 116 - 19292 60th Avenue
           Surrey, British Columbia
           Canada  V3S 3M2
           Phone: 604.530.0770